Not All Heroes Wear Capes

The Hero of the Week award goes to Joslin Rhodes team members who go over and above their daily roles to help clients and colleagues.

The winner is chosen by the senior leadership team.

Award winners are chosen for how they embody our core values. These are:

We tell it like it is 💬 – We believe in honesty, we don’t sugar coat it, we give you the facts so you have the power to make informed choices.

We champion the human outcome 🙌 – At the end of the day you don’t reminisce about your pension or investments. You reminisce about things you used them for. So, whether that’s retiring early to spend more time with loved ones, going on holiday to all the places you’ve dreamed of, or simply knowing you’ve enough for what matters to you. That’s what really counts.

We simplify to empower 💡 – We share information in simple easy to understand terms, without the Jargon, so you feel like an expert too.

We give warmth and comfort  ❤️ – We genuinely care about people feeling part of us, both our clients and colleagues. It’s about helping you achieve the lifestyle you really want, safe in the knowledge everything’s going to be OK.

We put the WOW into everything we do 🤩 – From our building to our people and our processes, we aim high, we pride ourselves on doing it better, much better.

Here’s some of our recent winners:

Our Recent Award Winners

Ollie

Well done Ollie!

Ollie’s our Client Services Administrator.

He received his nomination for putting in extra work and being an all round great help to not only his team but all others. 🙂

Ollie has really been putting the WOW into his work and that’s what we love to see. 🤩

Aaron

Aaron recently displayed our core value of giving warmth and comfort ❤️. After an event, he noticed two clients leaving in the rain 🌧️. 

Aaron generously offered them a ride 🚗 home, ensuring they stayed dry and got home safely. His kind gesture embodied our core value perfectly 👍.

Essam

Congrats to Essam!

Essam’s our IT Manager here at Joslin Rhodes. He’s always on hand when those pesky computer gremlins strike 🖥💥

And yes, before you ask, we have tried switching it off and on again!

This week, he was on a mission to get IT equipment from Newcastle.

Whilst driving there, management needed time-critical training video files!

So, Essam pulled over and fixed the problem in a jiffy! Talk about multitasking 🤹.

Luciana

Luciana our Discovery and Build Services Co-Ordinator, from the Client Services team, recently won the hero of the week award for leading the team training 👩‍🏫.

Not only did Luciana take on the team training, she simplified to empower complex processes to help educate and support the wider team 🤝.